FAQ

THE SPICES

Where are these spices produced?

The spices are made in Quebec. All of our products are carefully packaged by local artisans. We source our products from Quebec and Native retailers to encourage local purchases as much as possible.

How did you come up with the idea to create spices?

Les Épices du Guerrier were created in 2017 to support the financing of Aboriginal youth centers. Following the success of sales in the first weeks the founders donated nearly $25,000 in 2018 to support various causes and organizations.

What is the spices shelf life?

Traditional blend and Tomahawk blend keep up to 2 years. Bacon Pepper and Scorbut sauce keep up to one year.

What is the best way to keep up spices?

In the cool and in the dark is the best way to keep it.

Do your spices contain any allergens or sensitive ingredients?

No, any allergens.

Where are the ingredients created?

Our spices come from family sugar bushes, professional pickers, Quebec distribution companies and various Aboriginal points of sale.

What recipes can I make with these spices?

Go on our Facebook page to https://www.facebook.com/epicesduguerrierto get various recipe ideas to make with our spices. The recipe section will soon be available on our website. Stay tuned!

DELIVERY, TRANSPORT AND SHIPPING

Where do we deliver the spices?

Anywhere in the world and usually in 2 working days in Quebec.

Do you charge shipping costs?

Shipping costs are free from $ 60 only in Canada. With an order of less than $60, the fees are $ 4.95 in Quebec. Shipping costs are $ 15 in the United States and $ 25 in Europe.

RETURN POLICY

What are repayment terms for order?

Our satisfaction is our top priority and while no customer has ever returned a product, if this ever happen, please rest assured that we will do our best to satisfy you.

How do I return product I bought online?

If you are not satisfied, or there is a problem with your order, simply send us a photo and we will refund you.

PAYMENT METHODS

What payment methods do you accept?

By credit card (VISA, MasterCard or American Express).

PACKAGING

Do you packaging is degradable?

The log is 100% natural, our cardboard bags are biodegradable and our cotton bags are recyclable.

Why do you use plastic bags inside your packaging?

This is a Canada’s food and MAPAQ standard.

IN-STORE AND ONLINE ORDER

How do I order your products online?

You can order directly online on our website by adding products to your cart and you will get products very quickly! In addition, you will contribute to protective measures against Covid.

Where are the points of sale?

Find all our points of sale here. Use the dynamic map to find the store closest to you! We are present in more than 150 grocery stores, butcher shops, boutiques and more!

VENDORS

Can I sell your products?

To sell our products, please specify your resale plan in writing and send it to info@epicesduguerrier.com.

Please contact us at info@epicesduguerrier.com to distribute by wholesale.

YOU STILL HAVE QUESTIONS?

For any information, write to us at info@epicesduguerrier.com